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GUIDELINES FOR OBTAINING VINBUS TICKETS
(The ticket is only valid during the guest’s stay at the hotel)
Step 1: One day before your check-in date in Phu Quoc, please visit the VinBus link to obtain your ticket:
https://vinbus.vinwonders.com/
Step 2: Select Wyndham Garden Phu Quoc hotel.
Step 3: Enter the “Booking Number” – the hotel booking confirmation code – to receive your ticket.
(Each room has a different booking number. If you have multiple rooms, please enter the corresponding booking number for each room to redeem tickets according to the number of guests booked per room.)
Step 4: The screen will display full ticket information. Please click “Get Ticket” to issue your VinBus ticket.
Step 5: Once the ticket is successfully issued, please present it when using the VinBus service.
Notes:
- VinBus tickets can only be obtained within 24 hours prior to the check-in date.
- There is no limit to the number of times you can use the ticket per day.
- Please keep your ticket for use throughout your stay.
- The ticket is only valid during the guest’s stay at the hotel
- VinBus tickets are issued based on the number of guests in each booking. The hotel is not responsible for ticket shortages due to under-declared guest numbers.
ON WRISTBAND USAGE AT CHECK-IN
Dear Valued Guest,
Upon check-in, please collect your wristband from the reception desk. This wristband is your all-access pass that allows our team to easily recognize you and grants you access to the services included in your package.
Key Benefits of Wearing Your Wristband:
- Join hotel entertainment activities
- Access the Beach Club and borrow towels for free at the beach
- Use our scheduled tuktuk service to the beach
- Enjoy a faster check-in at our restaurant and many other benefits
Please wear your wristband throughout your stay to enjoy all the benefits..
Note: If you have signed up for both BB and AI packages, please start with the red wristband (BB package) and then visit the front desk to switch to the green wristband (AI package) to access all the benefits.
We wish you a pleasant stay!
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